Ace Realty Testimonials
When choosing a Real Estate firm, you want a company that is truly going to look out for your best interests. Ace Realty is pleased to have maintained a flawless tract record throughout the years. Below are testimonials from clients who were kind enough to express their feelings about working with Ace Realty. Contact any one of our agents and we will make sure your Real Estate experience is a smooth, pleasant experience.
Reviews given for our REALTOR's:
DEREK went above and beyond to help me find my dream home the care, concern, knowledge and his professionalism was second to none I went through several agents before finding him, so if you're looking for a positive, can do attitude Realtor, call Derek he will do every thing he can to help you find your dream home that meets your desires and needs. George Brooks, Longs, SC - 2023
So professional and patient with my family! Derek was a pleasure to work with. He helped my daughter find her home before working with me and my husband and Now we have a beautiful piece of land and are ready to build. Paula & Erik, Loris, SC - 2023
Best Realtor I ever worked with. Made everything so simple and went above and beyond. Kim Vile, Murrells Inlet, SC - 2022
Derek and Ace Realty have helped me purchase my first home in 2016 and now sell that same home in 2022. He really takes the time to do things right when it comes to real estate and knows his craft extremely well. He made the entire process for me and my family very manageable and efficient. I would recommend him to any of my friends or family without reservation for any real estate needs in the Myrtle beach and surrounding areas. David Moccia, Myrtle Beach, SC - 2022
We have used Derek Heppe from Ace Realty twice now to purchase 2nd homes. A condo in Myrtle Beach and a town home in Murrells Inlet. He has been very professional and easy to work with. He is very prompt in replying to emails and phone calls and always goes above and beyond when needed. Our latest home purchase was closed 2 weeks prior to Hurricane Matthew. As we live in NY , we were left wondering how our property held up to the storm. Derek kept us updated all through the storm and even drove to the property the day after to check it all out for us. He is the only realty agent I will ever use and I recommend him to everyone I know that is looking for property in the Myrtle Beach area. Most realtors forget your name once you close on the property, Derek has remained a friend and will do anything needed to make your experience a good one. Ann Deering - October 9th, 2016 (5 Star Rating on Zillow)
Derek Heppe is wonderful. This is our second experience dealing with Derek and on both occasions he has been the consummate professional. Our first experience was when we purchased o home in Myrtle Beach in 2010 and the second time was when we sold the home in 2016. You absolutely cannot go wrong in choosing Ace Realty as your REALTOR whether it is for purchasing or selling your home. Larry Fowler - October 26th, 2016 (5 Stars Given - Zillow)
Derek Heppe is great person to deal with in buying or selling your property, have had pleasure to deal with him 2 years ago and now, he is very professional, would recommend him to anyone and everyone. I wish we have one of his copy here in NYC. Drenka - September 21st, 2016 (5 Star Rating, Source Zillow)
As buyers from out-of-town, we needed a reliable, competent, responsive realtor. We found one in Derek Heppe. His proactive approach, level of communication and responsiveness was the best we have ever experienced. We would highly recommend Derek, especially for out-of-town buyers. Neal Johnson - July 18th, 2016 (5 Star Rating Zillow)
Working with Derek Heppe was a real pleasure. He kept me updated on the market and provided valuable information for me to get a better understanding of the market dynamics. I had tried to sell my lot for years and he provided me with a thorough market analysis that not only helped me rebut my property taxes but understand the price point to be competitive. Derek, thank you. July 11th, 2016 (Source: Zillow 5 Star Rating)
We are so thankful we chose Derek to help us find our new home in SC. He was very courteous and made the out of state purchase very easy. I would highly recommend his agency. Diana Watson (April 28th, 2016)
Derek was instrumental in handling the contract negotiations with a FSBO home that we have purchased. The process was rapid – we saw the home on a Saturday at 10AM, met Derek at 11AM, and he took a contract back by 2PM. Our offer was accepted, he picked up the contract, and was back with us by 5PM. We closed this past week, one month later. He was extremely helpful and we could not have managed the details without him. He is very courteous and professional and we are so thankful he guided us through this process.
-Wanda Baker (April 6th, 2016)
Loretta Ray-Smith Sold my house for me when no one else would touch it. It was a rehab in the middle of demo that I could not finish. I called her on Sunday and she was at my home on Monday with a listing agreement. She worked so hard for me and trust me it was not for the commission. She did this for me because she truly cares !!! The house sold in an amazingly short time. She is a blessing !!
-Peg Woods (February 22, 2016)
My husband and I would like to thank Derek Heppe for Ace Realty. If you are looking for a patient, reliable, goal oriented agent to help you find a home or sell your home Derek is the one you want. We would recommend Derek Heppe from Ace Realty to anyone that would like to achieve in owning your own home!!!
-Laurie Royals (June 27th, 2015)
We found Nancy DiMauro on a visit to a restaurant in Myrtle Beach SC. We picked up her business card there and she just happened to be there at that time. We had a brief conversation, exchanged e-mails and that was the beginning of a great relationship, business and personal. Even though we lived states away, she kept us updated with new listings and arranged her schedule to meet us when we could get back down there. It only took a couple of visits and she found us a great house! She was available by phone anytime I needed help with processing paperwork thru the computer and was very helpful with all the steps of closing. She is still available to me if I have questions or concerns or just to meet for coffee. I would highly recommend her to anyone looking for a home in the Myrtle Beach area.”
-Carol Grosser (February 6th, 2015)
Loretta Smith knows the Loris, SC area real estate market extremely well. She has helped me buy and sell several properties over the years, and I have always been impressed with her professionalism, integrity, and negotiating skills. Loretta is a great asset to any company or individual looking to purchase real estate in the Loris area, and is a pleasure to do business with. I always recommend Loretta to my friends and colleagues.
-Eve Cornell, PMP (January 30th, 2015)
My association with Kathy Dulhagen was a perfect one! Kathy was always responsive to my calls and requests. She made me feel comfortable and able to ask any questions that I felt necessary. Kathy was extremely Knowledgeable and helpful allowing me to make a very major decision in purchasing my home. I would recommend her and have recommended her to friends.
-Jeanne Niziol (December 26th, 2014) | (5 Stars Given)
Kathy Dulhagen came through for our family with flying colors during a difficult and emotional time…and she did it all with professionalism, warmth and friendliness! We were faced with having to move our mother out of her home in SC to a retirement community in PA in 2 weeks time. Kathy helped us through each step in the process and patiently explained all the details (much of it long distance between SC, NJ and PA.) Her manner put me at ease and assured me she would get the job done from the moment we first met. Within 2 months time, the house was put on the market and sold! I highly recommend Kathy…you will not be disappointed!
-Dallen Home (December 8th, 2014) | (5 Stars Given on Trulia) | Helped me sell a home
Derek Heppe with Ace Realty did a great job of finding us an awesome ocean front house. He worked very hard to find exactly what I was looking for. He kept us informed through the whole process. If you are looking for a great realty company to work with Ace Realty will not disappoint! Thank you Derek for all of your help! We love our new house!
-Heather James (October 31st, 2014) | (5 Stars Given On Facebook)
I listed my property at Windjammer in Little River with Marge Kyriakos the 1st of August, 2014. Marge, thank you so much. I am having a lot of health issues and was not able to come for any of the business of listing the property or the closing. Marge was so kind and patient as she walked me through everything and handled everything in such a timely manner. Marge had it sold and closed so quickly I can hardly believe it! Thank you so very much Marge. I will recommend you highly if I know anyone looking for a place or if they want to sell their property.
-Brenda M. Miller (October 4th, 2014)
Dear Marge, I wanted to take this opportunity to thank you so much for all your assistance and dedication involved in our purchase of the condominium at 4430 Eastport Blvd. Your tireless attention to detail and your consummate professionalism helped insure that the outcome was successful and without your guidance and intervention, the closing would not have been as smooth or painless as it was. Your close attention to detail caught several mistakes made by the mortgage company that would have delayed the closing and we are so appreciative that your oversight prevented what would have been a disappointment for all parties. Having the benefit of your experience and knowledge proved invaluable at this very stressful time. In closing, I would like to state that we are recommending your services to several friends who have expressed interest in the Grand Strand/Myrtle area and I know that you will extend to them the same outstanding attention that we were so fortunate to receive. Again, both Sam (John) and I thank you for your expertise and your help and we highly recommend both you and your firm. Regards,
-Sharon R. Spiers & John R. Spiers (September 28th, 2014)
Derek, we feel so fortunate to have found you in our quest to buy a waterfront home and later sell our own home. You were extremely professional while being personable at the same time. We felt you always anticipated our questions and made every effort to find the answers for us. Thank you so much for helping us through this sometimes difficult process. All the best to you in the future.
-Jan & Bob Burge (January 5th 2014)
We are very thankful that we had an opportunity to meet and work with Jessica Lewis. Her enthusiasm and commitment played a huge part in our being able to close on our home that week. We have not purchased a new home in 30 years, a lot has changed and Jessica helped us understand all the parts and pieces. She was attentive and worked well with all parties involved, pushing a little when needed, and there were definitely times when needed. I think you’re lucky to have her working with you, I know we were! Thanks again for all of your help, we so look forward to spending time in our new home. It’s a great new journey for us! Please share our appreciation with Jessica!
-Ronald Gillispie (April 13th, 2014)
Thank you Derek Heppe with Ace Realty! He was our agent for our house we bought a year and a half ago, he was the agent when we sold that house, and now he is our agent for the new home we are purchasing next week. We really appreciate all that he has done for us. He goes above and beyond to help the loan process go as fast as possible, and he is always there when issues arise (which they always do at the last minute with closings). I would recommend him! He will become a friend! He truly cares about what you want and need, not just making money! Thank you Derek for everything, hope your company continues to be blessed! Thanks!
-The Hoopers (September 7th, 2013)
It is so unusual to find an Agency that genuinely cares about their clients interests, the way Ace does. The construction experience Ace has adds invaluable knowledge and foresight that avoids future problems with a purchase as well as gives each client added peace of mind. This combination of experience and superior customer service makes Ace Realty in a league of it’s own!
-Julia (May 29th, 2013)
The service and personal attention I received from Derek Heppe of Ace Realty was exceptional! He is truly a high-caliber professional. After patiently going through many listings and 3 months of showings he finally found the perfect beach condo for me at an amazing price! Regardless of whether you are buying or selling, I would highly recommend Derek to help you find your dream home. I could not have asked for a better Realtor to guide me through the process.
-Valbona LaChapelle (November 1st, 2012)
Derek is knowledgeable, patient, and not pushy at all. He listened to what we had to say and figured out what we were looking for in a new home even before we did and found us the perfect place. He went above and beyond and we will recommend to anyone looking to relocate. Purchasing a home long distance is very stressful and knowing that he was there to handle issues gave us peace of mind. If we ever choose to move again he will be the first person we call.
-Robin (December 26, 2011)
Derek was my agent for purchasing a new house in 2011. He was diligent in bringing me to properties that met my narrow criteria and was patient when I was fussy. He helped us through the frustrating process of an attempted short sale and helped me finally select a property in foreclosure that was perfect. When I was unhappy with my own bank Derek recommended another that provided a much better rate and excellent customer service. When it came time to sell my old home I immediately went back to Derek. He made a list or recommendations to help sell the house and then aggressively marketed it and priced it right. I was very pleased to get the house sold in less than two months in a very, very tough market. Outstanding.
-Mark MacDougal (May 2011)
Derek is WONDERFUL to work with… We were out of state buyers and “spoke” to Derek via email for quite some time before we were actually ready to purchase. He was quick to answer any email or questions we had. When we came to look at homes he maximized our time and was very attentive to our “wish list” and tried to find homes that met what we were hoping to find. Derek is very professional and always one step ahead… a joy to work with.. He helped us to find our “dream home” in Myrtle Beach and everything went very smoothly. We would HIGHLY recommend Derek to anyone looking to purchase or sell a home in the Myrtle Beach area. THANKS DEREK !!!!!
-Carolyn Ketscheck (March 2011)
Derek was very knowledge with the overall transaction. He was aware of the paperwork needed to complete an out of state purchase. He was very easy going and patient with finding the right house for myself and members of my family as well. He was very quick in responding to any questions or concerns. Derek was very thorough when filling out the paperwork for a condo that fell through. He completed the required paperwork as needed, so we could purchase our current home.
-Susanne Penza (March, 2011)
I met Derek online searching the web two years ago. We kept in touch through emails with him sending me lists on homes every week. We established a good business relationship with humor, trust and honesty. Thinking of the bumps in the road to purchase a house, if he was a double the world would be a better place He made sure the process was understood with all the parties involved. One thing about Derek, he is not a pushy realtor. Derek is reliable, understanding, heartwarming, and smart. He is a person of high integrity and character.
So, Derek through all this testimony, I want to “Thank you” with all my heart, for all your hard work and it is very much appreciated from Mike and I.
-Michelle and Mike Travisano (November 2010)
“…if he was a double the world would be a better place.”
My wife and I began looking for a vacation home at Myrtle Beach in the spring of 2009. After contacting numerous real estate agents in the area in over a year we were at a stand still in our search. Contacts with agents went unanswered or so long between contacts we had forgotten which property we had inquired about until we met Derek Heppe.
It was so heart warming to find a realtor who was not only a person of high integrity and character, but a tireless worker to boot to represent us in our vacation home buying experience. Through countless emails, phone conversations and questions about this or that property, Derek was there for us. He patiently answered all questions we had and constantly kept us up to date on new listings or old listings that had a change such as price reductions, etc. Derek was wonderful all through this process, from the home search, the negotiations, to the final closing; he exhibited true professionalism in every way. Not only did we find a great realtor, we also found great friends!
We appreciate the job that Derek did for us and offer no hesitation whatsoever in recommending him to anyone who might be looking to find or sell a home in the Myrtle Beach area.
-Larry and Brenda Fowler (August 2010) Lancaster, SC
From the house hunting at the start to mortgage signing at the finish, Derek was a true guide. I was a first time buyer and in the dark about a lot of things but Derek patiently explained things along the way and at every crucial step he went the ‘extra mile’. His casual, friendly, and caring manner helped tremendously during times when snags and obstacles appeared. Because of the state of the market it seemed like I was required to jump through too many hoops but Derek was reassuring, always prompt with phone calls and emails – truly an advocate! Thank you
-Jesie Len Gallagher (March 30th, 2010)
Spider Man says you’ve done a great job. I appreciated your time and assistance. Thank you.
-Daniel Seagren (February 10th, 2010- Spiderman from the show the Electric Company)
“We first considered buying a home in South Carolina after vacationing in different areas of Myrtle Beach for several years. We happened upon Derek Heppe through an online listing for a home he had built and was selling. We weren’t quite ready to settle there but kept in touch via email with Derek and several other Realtors for about 2 years. When the right house came along as a foreclosure this year, we called Derek first and have never been sorry we did. His easy mannerisms, informative nature, and thorough work habits made a difficult process much easier. Derek helped us make our offer on the property and then guided us step by step through the whole ordeal. When things weren’t going well, he was there twenty four seven by email and phone to make sure we were represented in the best way. When it was time to take a hard ball approach or to back off, Derek gave us great advice and got us through all the inspections, survey, mortgage application, and dealing with lawyers and insurance firms. He told us when each part of the process needed to be done and handled anything we couldn’t do from long distance for us by making the right calls or supplying a list of people we could approach to get something done.
We hit several snags along the way, none of which were Derek’s doing, but are grateful we put ourselves in his hands. We not only have a wonderful new home to retire to, but we’ve made new friends in the process. We would recommend them as a hard working honest team to anyone who is looking for a Realtor in South Carolina.”
-Tom and Kathy Ostrander (December 15th, 2009)
“Our family’s path to a vacation home in Little River was a rather arduous one, but certainly made easier by Derek. We had a few stringent requirements and Derek advised us very carefully on each topic and reliably provided good listings for us to review easily from our primary home in New Jersey. Eventually, we found the right home but Derek kept working hard to help us get through the home inspection and survey and even helped us find a local lawyer and friendly lender to make our dream a reality. Without question, this would not have happen without Derek’s dedication to his client’s needs. Thanks Derek!”
-(November 10th, 2009)
“We met Derek at an Open House…we exchanged contact information and Derek followed up with us. He began to show us houses/properties. Through this process, they began to understand our wants/needs in a property. Through their tenacity and in less than a week, we found our Carolina “dream” home. We made an offer around noon as we were heading home to PA and Derek contacted us at 10 p.m. the same day letting us know that the seller accepted our offer. Through a series of emails and phone contacts with Derek, we were able to arrange a mortgage, home inspection, survey, home warranty, transfer utilities to our name, find a closing attorney, etc. With Derek’s assistance we found the closing process stress free and complete. Derek has a thorough understanding of the real estate process from conceptualizing buyer’s desires/needs through close. The most valuable service Derek offered was providing vendor list for mortgage, survey, home inspection, acquiring utility contacts and photographing the contents of the home we were buying. Derek was excellent at determining our purchasing needs quickly and accurately. We are happy to act as a contact to discuss our real estate experience. We were extremely satisfied. ”
-Mike and Louise Scott (October 5th, 2009)
“Derek, being our realtor for the past 5 months, has been excellent. Even though this is our first experience at buying property, Derek has tried to make it the best. I have dealt with a lot of awful business people in the past that do not have the initiative to get the job done in time, but Derek has done everything in his power to help us out and make it go smoothly. He has even gone to the extreme of doing jobs that were not his responsibility. So in the long run I am completely and 100% satisfied with the job that Derek has done with our purchase. Thanks again for all you have done!”
-Ashley Arentz & Jessica Brumbles (September 28th, 2009)
“Derek is very good, I would recommend him to anyone.” Were you happy with his customer service? “Yes ”
Did your buying process go smoothly? “Yes” Would you recommend him others? “Yes”
-Ernest and Elizabeth Kennedy (August 13th, 2009)
“Living at the beach there are real estate agents everywhere but we found the best one online. Derek Heppe is a great agent and a fantastic person. He communicated with us very well whether it was a phone call or sending us an email when selling our property in Murrells Inlet. We were looking for a quick sale and with the economy like it is we were kind of doubtful. Derek was able to sell our property in less than 2 months!!! Not only did we meet the finest real estate agent ever . . . .we met a good friend. Thanks for all your hard work.”
-Dennis and Gina Massengail (July 17, 2009)
“We just wanted to say thank you. Your attention detail and quality of work really shows in all that you have done for us. It has been real pleasure working with you. Once again thank you for such an excellent job. We could not be happier or more satisfied with all that you’ve done.
-Dennis and Debbie Fore (May 10, 2009)
“Letter of Appreciation for Derek Heppe-Realtor
Being deployed in Iraq for almost three years has been a challenge. At times it can be frustrating to attend to my affairs and needs on the home front. Earlier this year my wife (retired Army) and I decided we wanted to find a retirement property in SC. After many e-mails and phone calls to several agents in the N Myrtle Beach area I came across Derek. I had a very positive experience with him from start to closing. He took the time to e-mail me many listings. He set up showings, and shared his knowledge for the areas we liked. Thanks to his tireless efforts and guidance he helped us find the “right” property My experience working with him has been excellent. Mr. Heppe is a consummate professional who is very willing and very knowledgeable. He and his team have done an outstanding job.
His assistance was instrumental in making this deal happen in a very tough market. His patience, dedication, and assistance obtaining financing and assuring our closing went as smooth as possible was much appreciated. With your help we are look forward to a pleasant retirement in Little River SC. On behalf of myself, my wife, thanks for a job well done!!!”
-DAVID S FESKO, MSG, USACE (December 18, 2008)
“I enjoyed working with you very much and found you to be more than willing to represent me. You provided sound guidance and advice. So YES, I will be glad to give you a large testimonial and a very positive reference. In fact in 35 years of buying and selling real estate you provided the best service I’ve encountered.”
-Linda Daily (February, 2008)
“Derek is an exceptional REALTOR. He goes above and beyond to get the job done. Top qualities: Personable, Expert, High Integrity …….hired Derek as a Real Estate Agent in 2008.”
-Farrah Hutchins (August 28, 2008)
“Derek, is a professional, intelligent, knowledgeable Realtor. He has many ideas for me to help promote the sale of my ocean front condo in North Myrtle Beach, SC. I was with another Realtor for over one (1) year and had no success. With Derek he did several open houses, advertising and my condo sold in six (6) month. He was a pleasure to work with. I would recommend Derek to anyone. I live in New Jersey and we communicated on a daily bases.”
-JoAnn DeSantis-Franco ( September 1, 2008)
“I highly recommend Derek Heppe as a Real Estate Agent. He worked diligently and was available day or night to answer our many questions. His knowledge and expertise was invaluable. I have already recommended Derek to my friends. He went above and beyond to service our needs during the sale of our condo.”
Top Qualities: Great Results, Expert, High Integrity Service Category: Real Estate Agent hired October 2008
-Donna Six (November 19, 2008)